1. Customers with skin diseases or infectious conditions
For health and safety reasons, we may refuse service to customers who have skin diseases or infectious conditions, as massage may worsen symptoms or pose a risk of infection. Thank you for your understanding.

2. Customers who have consumed alcohol
For your safety, we do not provide massage services to customers who have consumed alcohol, as it may be dangerous during treatment. We appreciate your cooperation.

3. Late arrival and reservation policy
If you arrive more than 10 minutes late without prior notice, we reserve the right to cancel your reservation. If you expect to be late, please contact us in advance.